Guarantee

Premium Range (Traditional, Classic and Vario)

We believe in our products and stand by the quality of workmanship and materials in each one.  We're so confident of this; we offer the original purchaser of all premium line hatchets and axes a 25 year quality guarantee on the hatchet or axe head. There is a 1 year guarantee on the handle to cover any latent defects in the wood.

Please note that every item is subject to an evaluation by Helko Werk.  At Helko Werk’s sole discretion, a product deemed defective may be repaired or replaced.  Where items are replaced we may substitute it with a product of equal value if the original product is no longer available.

This warranty does not cover damage attributable to accident, normal wear and tear, misuse, or improper care and maintenance.

If you would like to return a product under our guarantee, please contact the retailer you purchased your hatchet or axe from in the first instance.

 

Standard Range

We believe in our products and stand by the quality of workmanship and materials in each one.  We offer the original purchaser of all our standard range products a 1 year quality guarantee on the hatchet or axe head.

Please note that every item is subject to an evaluation by Helko Werk.  At Helko Werk’s sole discretion, a product deemed defective may be repaired or replaced.  Where items are replaced we may substitute it with a product of equal value if the original product is no longer available.

This warranty does not cover damage attributable to accident, normal wear and tear, misuse, or improper care and maintenance.

If you would like to return a product under our guarantee, please contact the retailer you purchased your hatchet or axe from in the first instance.